All Systems Operational
Global Operational
90 days ago
99.94 % uptime
Today
Digital ID Operational
90 days ago
99.89 % uptime
Today
Identity verification Operational
90 days ago
99.97 % uptime
Today
Identity verification portal Operational
90 days ago
99.97 % uptime
Today
Age verification Operational
90 days ago
99.89 % uptime
Today
Age estimation Operational
90 days ago
99.99 % uptime
Today
eSignatures Operational
90 days ago
99.85 % uptime
Today
Health Portal Operational
90 days ago
100.0 % uptime
Today
Yoti Hub Operational
90 days ago
99.92 % uptime
Today
Yoti Website Operational
90 days ago
100.0 % uptime
Today
Yoti Password Manager Operational
90 days ago
100.0 % uptime
Today
Yoti Web Account Operational
90 days ago
99.89 % uptime
Today
UK Post Office In-branch verification (IBV) Operational
90 days ago
99.97 % uptime
Today
USA East Operational
90 days ago
100.0 % uptime
Today
Identity verification Operational
90 days ago
100.0 % uptime
Today
Age verification Operational
90 days ago
100.0 % uptime
Today
Age estimation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 10, 2024

No incidents reported today.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024
Resolved - During a routine feature release for the age estimation service, an error rate of 40% was observed for a duration of 5.5 minutes. Affected requests would have received an HTTP 500 status code with an UNSPECIFIED_ERROR code reported in the response body. Affected requests can be retried. The problem has been analysed and understood, so that it can be avoided in future product updates.
Oct 7, 13:13 UTC
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024
Postmortem - Read details
Oct 2, 06:40 UTC
Resolved - The Yoti Hub service is fully operational. This incident has been resolved.
Sep 29, 16:47 UTC
Monitoring - We have fixed the Yoti Hub service. Our engineers will monitor the situation until we declare the incident resolved.
Sep 29, 16:35 UTC
Identified - We have identified the cause of this incident and team is working on that and we will keep update.
Sep 29, 16:15 UTC
Investigating - We are currently experiencing issues with the Yoti Hub service. As a result, impacted customers encounter timeouts when attempting to log in. Our team is actively working to resolve the issue, and we will provide updates as soon as possible.
Sep 29, 16:01 UTC
Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.