All Systems Operational
Uptime over the past 90 days. View historical uptime.
Global Operational
90 days ago
99.93 % uptime
Today
Digital ID Operational
90 days ago
99.86 % uptime
Today
Identity verification Operational
90 days ago
99.97 % uptime
Today
Identity verification portal Operational
90 days ago
99.97 % uptime
Today
Age verification Operational
90 days ago
99.84 % uptime
Today
Age estimation Operational
90 days ago
99.93 % uptime
Today
eSignatures Operational
90 days ago
99.82 % uptime
Today
Health Portal Operational
90 days ago
99.94 % uptime
Today
Yoti Hub Operational
90 days ago
99.9 % uptime
Today
Yoti Website Operational
90 days ago
100.0 % uptime
Today
Yoti Password Manager Operational
90 days ago
100.0 % uptime
Today
Yoti Web Account Operational
90 days ago
99.89 % uptime
Today
UK Post Office In-branch verification (IBV) Operational
90 days ago
100.0 % uptime
Today
USA1 Operational
90 days ago
99.94 % uptime
Today
Identity verification Operational
90 days ago
100.0 % uptime
Today
Age verification Operational
90 days ago
99.91 % uptime
Today
Age estimation Operational
90 days ago
99.91 % uptime
Today
AUS1 Operational
90 days ago
100.0 % uptime
Today
Identity verification Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 26, 2024

No incidents reported today.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024
INC-3144 P1 (High Priority)
Postmortem - Read details
Oct 21, 09:19 UTC
Resolved - The Age verification, Age estimation, eSignatures,Yoti Hub, Health Portal services service is fully operational. This incident has been resolved.
Oct 20, 10:03 UTC
Identified - We have identified the cause of this incident and we are working to restore the Age verification, Age estimation, eSignatures,Yoti Hub, Health Portal services.as soon as possible.
Oct 20, 09:41 UTC
Update - We are continuing to investigate this issue.
Oct 20, 09:35 UTC
Update - We are continuing to investigate this issue.
Oct 20, 09:30 UTC
Investigating - We are experiencing issues with the Age verification, Age estimation, eSignatures,Yoti Hub, Health Portal services.
Oct 20, 09:25 UTC
Oct 19, 2024

No incidents reported.

Oct 18, 2024
INC-3142 P1 (High Priority)
Resolved - We experienced an outage from 10:52 to 10:58 UTC for our eSignatures service, during this time customers would have faced errors whilst attempting to use this service.

This incident has now been resolved.
Oct 18, 10:58 UTC
Oct 17, 2024
INC-3141 P2 (Medium Priority)
Postmortem - Read details
Oct 18, 09:36 UTC
Resolved - The Digital ID service is fully operational. This incident has been resolved.
Oct 17, 09:07 UTC
Monitoring - We have fixed the Digital ID service. Our engineers will monitor the situation until we declare the incident resolved.
Oct 17, 09:06 UTC
Update - We detected a problem with new account creation and document registration in digital ID, caused by a database upgrade. The upgrade process has been stopped to restore functionality.
Oct 17, 08:58 UTC
Investigating - We detected a problem with document registration in digital ID, caused by a database upgrade. We are working to pause the upgrade process and restore operation.
Oct 17, 08:56 UTC
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024
INC - 3140 (P1 - High Priority)
Postmortem - Read details
Oct 13, 11:06 UTC
Resolved - We experienced an outage from 19:48 to 20:21 UTC for Digital ID, Identity verification,Identity verification portal, Age verification, Age estimation, eSignatures, Health Portal, Yoti Hub service, the issue has been identified and has been resolved, and all systems are now fully operational.
Oct 12, 20:21 UTC
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