Postmortem -
Read details
Jul 15, 13:05 UTC
Resolved -
The Identity verification, Identity verification portal, eSignatures, Yoti Hub and UK Post Office In-branch verification (IBV) services is fully operational. This incident has been resolved.
Jul 15, 09:47 UTC
Monitoring -
The issue affecting our services has been identified with an upstream ISP (Internet Service Provider). We do not expect any further issues.
Jul 15, 09:42 UTC
Investigating -
We are aware of an issue where a certain percentage of customers cannot reach our services.
We also have a specific problem with emails not being sent for a number of our products.
Jul 15, 07:38 UTC