High volume of requests
Investigating - We are experiencing a high volume of requests through our systems at the moment, some requests may take longer than normal.
May 19, 2025 - 13:36 UTC
Uptime over the past 90 days. View historical uptime.
Global Operational
90 days ago
99.98 % uptime
Today
Digital ID Operational
90 days ago
99.93 % uptime
Today
Identity verification Operational
90 days ago
100.0 % uptime
Today
Identity verification portal Operational
90 days ago
100.0 % uptime
Today
Age verification Operational
90 days ago
99.85 % uptime
Today
Age estimation Operational
90 days ago
100.0 % uptime
Today
eSignatures Operational
90 days ago
100.0 % uptime
Today
Yoti Hub Operational
90 days ago
100.0 % uptime
Today
Yoti Website Operational
90 days ago
100.0 % uptime
Today
Yoti Password Manager Operational
90 days ago
100.0 % uptime
Today
Yoti Web Account Operational
90 days ago
100.0 % uptime
Today
UK Post Office In-branch verification (IBV) Operational
90 days ago
100.0 % uptime
Today
USA1 Operational
90 days ago
100.0 % uptime
Today
Identity verification Operational
90 days ago
100.0 % uptime
Today
Age verification Operational
90 days ago
100.0 % uptime
Today
Age estimation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2025

Unresolved incident: High volume of requests.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
High volume of requests
Resolved - The volume of requests are now back to normal level and all services are functioning correctly
May 14, 10:25 UTC
Investigating - We are experiencing a high volume of requests through our systems at the moment, some requests may take longer than normal
May 13, 09:36 UTC
INC-3301 (P2- Medium Priority)
Resolved - The service is fully operational. This incident has been resolved.
May 14, 04:58 UTC
Monitoring - We have fixed the issue. Our engineers will monitor the situation until we declare the incident resolved.
May 14, 04:52 UTC
Identified - We are aware customers may see error messages whilst using the postcode look up facility, identity cards and other official documents can still be used to verify your address. we are currently working on a fix to resolve this issue.
May 14, 00:12 UTC
May 13, 2025
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

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