Resolved -
Resolved: Temporary Performance Degradation with Identity verification service
Yesterday, between 09:52 UTC and 12:22 UTC. We identified a performance degradation affecting the Identity verification service. During this window, some customers may have experienced intermittent delays, slower response times, or failed requests when attempting to use the service.
Our engineering team immediately investigated the root cause and implemented a fix to restore optimal performance.
This incident has been fully resolved, and all core systems are operating at normal capacity. We are conducting a thorough post-mortem to prevent this type of disruption from happening again.
Thank you for your patience and understanding as we worked to resolve this.
Jun 24, 12:30 UTC
Resolved -
The Age verification service is now fully operational. The incident has been successfully resolved and all systems are stable. Thank you for your patience.
Jun 22, 15:10 UTC
Identified -
We have identified the root cause of the issues affecting the Age verification service. Our team is actively working on a fix to restore full functionality as quickly as possible.
Jun 22, 14:52 UTC