Investigating - We are experiencing a high volume of requests through our systems at the moment, some requests may take longer than normal.
May 19, 2025 - 13:36 UTC
Global
Operational
90 days ago
99.98
% uptime
Today
Digital ID
Operational
90 days ago
99.93
% uptime
Today
Identity verification
Operational
90 days ago
100.0
% uptime
Today
Identity verification portal
Operational
90 days ago
100.0
% uptime
Today
Age verification
Operational
90 days ago
99.85
% uptime
Today
Age estimation
Operational
90 days ago
100.0
% uptime
Today
eSignatures
Operational
90 days ago
100.0
% uptime
Today
Yoti Hub
Operational
90 days ago
100.0
% uptime
Today
Yoti Website
Operational
90 days ago
100.0
% uptime
Today
Yoti Password Manager
Operational
90 days ago
100.0
% uptime
Today
Yoti Web Account
Operational
90 days ago
100.0
% uptime
Today
UK Post Office In-branch verification (IBV)
Operational
90 days ago
100.0
% uptime
Today
USA1
Operational
90 days ago
100.0
% uptime
Today
Identity verification
Operational
90 days ago
100.0
% uptime
Today
Age verification
Operational
90 days ago
100.0
% uptime
Today
Age estimation
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The volume of requests are now back to normal level and all services are functioning correctly
May 14, 10:25 UTC
Investigating -
We are experiencing a high volume of requests through our systems at the moment, some requests may take longer than normal
May 13, 09:36 UTC
Resolved -
The service is fully operational. This incident has been resolved.
May 14, 04:58 UTC
Monitoring -
We have fixed the issue. Our engineers will monitor the situation until we declare the incident resolved.
May 14, 04:52 UTC
Identified -
We are aware customers may see error messages whilst using the postcode look up facility, identity cards and other official documents can still be used to verify your address. we are currently working on a fix to resolve this issue.
May 14, 00:12 UTC