Monitoring - Our engineers have rolled out a fix for the Identity verification & Age estimation service, which is currently propagating. We are already observing initial signs of recovery, and our team will continue to monitor system stability closely before officially resolving the incident.
Sep 15, 2026 - 04:57 UTC
Sep 15, 2026 - 04:57 UTC
Identified - We have identified the root cause of the issues affecting the Identity verification & Age estimation service. Our team is actively working on a fix to restore full functionality as quickly as possible.
Sep 15, 2026 - 04:57 UTC
Sep 15, 2026 - 04:57 UTC
Update - We are continuing to troubleshoot the issue with the Identity verification & Age estimation service. Our team is exploring several potential causes, and we will provide another update in 60 minutes.
Sep 15, 2026 - 04:01 UTC
Sep 15, 2026 - 04:01 UTC
Update - We are continuing to troubleshoot the issue with the Identity verification & Age estimation service. Our team is exploring several potential causes, and we will provide another update in 60 minutes.
Sep 15, 2026 - 03:01 UTC
Sep 15, 2026 - 03:01 UTC
Investigating - We are currently investigating an issue affecting the Identity verification & Age estimation service. Some customers may experience intermittent performance or downtime.
Sep 15, 2026 - 02:26 UTC
Sep 15, 2026 - 02:26 UTC
Global
Operational
Digital ID
Operational
Identity verification
Operational
Identity verification portal
Operational
Age verification
Operational
Age estimation
Operational
eSignatures
Operational
Yoti Hub
Operational
Yoti Website
Operational
Yoti Password Manager
Operational
Yoti Web Account
Operational
UK Post Office In-branch verification (IBV)
Operational
Yoti Verified Calls
Operational
Credentials
Operational
USA1
Degraded Performance
Identity verification
Degraded Performance
Age verification
Operational
Age estimation
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.