Yoti Status

Update - We are pleased to report that all services are currently returning to normal operational levels. Our technical teams have successfully identified and implemented a permanent fix; as a result, core functionality has been restored across our entire product suite.

Whilst systems are stable, we are entering a period of extended monitoring. We will be closely tracking all products and user sessions to ensure that performance remains consistent under full load.

We intend to officially mark this incident as Resolved once we are confident in the long-term stability of the environment.

Should you experience any performance issues, please reach out to our Customer Support Team.
We appreciate your patience whilst we worked to restore your service.
May 12, 2026 - 10:10 UTC

Update - Pleased to update that the measures taken have now significantly improved access to Yoti services and we are now actively monitoring the situation.
May 12, 2026 - 07:04 UTC

Update - Pleased to update that the measures taken have now significantly improved access to Yoti services and we are now actively monitoring the situation.
May 12, 2026 - 06:31 UTC

Monitoring - We have fixed the Digital ID,Identity verification,Age verification,Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV), Yoti Verified Calls, Credentials services. Our engineers will monitor the situation until we declare the incident resolved.
May 12, 2026 - 05:47 UTC

Update - We have now made significant progress in restoring operational service across the Yoti platform.
We are continuing to work on an additional fix and will update shortly.
May 12, 2026 - 05:00 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 12, 2026 - 04:30 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 12, 2026 - 04:00 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 12, 2026 - 03:30 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 12, 2026 - 03:00 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 12, 2026 - 02:30 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 12, 2026 - 02:00 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 12, 2026 - 01:30 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 12, 2026 - 01:00 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 12, 2026 - 00:30 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 12, 2026 - 00:04 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 11, 2026 - 23:26 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 11, 2026 - 22:54 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 11, 2026 - 22:24 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 11, 2026 - 22:08 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 11, 2026 - 21:24 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 11, 2026 - 20:54 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 11, 2026 - 20:25 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 11, 2026 - 19:54 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 11, 2026 - 19:24 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 11, 2026 - 18:53 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 11, 2026 - 18:23 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.
May 11, 2026 - 17:53 UTC

Update - A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. We would like to assure all our customers that this is a Denial of Service attack and all customer data remains secure.
May 11, 2026 - 17:22 UTC

Update - We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.
May 11, 2026 - 16:55 UTC

Update - We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.
May 11, 2026 - 16:26 UTC

Update - We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.
May 11, 2026 - 15:56 UTC

Update - We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.
May 11, 2026 - 15:26 UTC

Update - We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.
May 11, 2026 - 14:56 UTC

Update - We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.
May 11, 2026 - 14:26 UTC

Update - We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.
May 11, 2026 - 13:56 UTC

Update - We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.
May 11, 2026 - 13:26 UTC

Update - We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.
May 11, 2026 - 12:56 UTC

Update - Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform.

Our security and engineering teams responded immediately and are working to restore all services.

We continue to monitor closely and will keep you informed of any further developments on this page.
May 11, 2026 - 12:26 UTC

Update - Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform.

Our security and engineering teams responded immediately and are working to restore all services.

We continue to monitor closely and will keep you informed of any further developments on this page.
May 11, 2026 - 11:56 UTC

Update - Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform.

Our security and engineering teams responded immediately and are working to restore all services.

We continue to monitor closely and will keep you informed of any further developments on this page.
May 11, 2026 - 11:26 UTC

Update - Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform.

Our security and engineering teams responded immediately and are working to restore all services.

We continue to monitor closely and will keep you informed of any further developments on this page.
May 11, 2026 - 10:56 UTC

Update - Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform.

Our security and engineering teams responded immediately and are working to restore all services.

We continue to monitor closely and will keep you informed of any further developments on this page.
May 11, 2026 - 10:10 UTC

Update - Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform.

Our security and engineering teams responded immediately and are working to restore all services.

We continue to monitor closely and will keep you informed of any further developments on this page
May 11, 2026 - 09:40 UTC

Update - Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform.

Our security and engineering teams responded immediately and are working to restore all services.

We continue to monitor closely and will keep you informed of any further developments on this page
May 11, 2026 - 09:07 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 08:40 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 08:10 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 07:39 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 07:10 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 06:40 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 06:11 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 05:40 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 05:10 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 04:40 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 04:10 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 03:40 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 03:10 UTC

Update - We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.
May 11, 2026 - 02:40 UTC

Update - Service restoration is currently underway for most users. We appreciate your patience as we finalise the fix.
May 11, 2026 - 02:14 UTC

Update - Service restoration is currently underway for most users. We appreciate your patience as we finalise the fix.
May 11, 2026 - 01:19 UTC

Update - Service restoration is currently underway for most users. We appreciate your patience as we finalise the fix.
May 11, 2026 - 00:49 UTC

Identified - Service restoration is currently underway for most users. We appreciate your patience as we finalise the fix.
May 11, 2026 - 00:20 UTC

Update - we are still experiencing issues with all Yoti services.
May 11, 2026 - 00:11 UTC

Update - we are still experiencing issues with all Yoti services.
May 10, 2026 - 23:41 UTC

Update - We are experiencing issues with all our services.
May 10, 2026 - 23:15 UTC

Update - we are still experiencing issues with all Yoti services.
May 10, 2026 - 22:43 UTC

Update - we are still experiencing issues with all Yoti services.
May 10, 2026 - 22:14 UTC

Update - we are still experiencing issues with all Yoti services.
May 10, 2026 - 21:42 UTC

Update - we are still experiencing issues with all Yoti services.
May 10, 2026 - 21:11 UTC

Update - we are still experiencing issues with all Yoti services.
May 10, 2026 - 20:41 UTC

Investigating - We are experiencing issues with all our services.
May 10, 2026 - 20:12 UTC

Related

Past Incidents