INC-2788

Incident Report for Yoti

Resolved

The email issues with the eSignatures service is fully operational. This incident has been resolved.
Posted Jun 08, 2023 - 15:12 UTC

Monitoring

Our engineers will monitor the situation until we declare the incident resolved.
Posted Jun 07, 2023 - 17:57 UTC

Investigating

We are aware that some of our customers are currently not receiving emails, our team is investigating the issue.
Posted Jun 07, 2023 - 16:17 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 07, 2023 - 16:17 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 07, 2023 - 16:16 UTC

Identified

We have identified the cause of this incident and we are working to restore the eSignatures service as soon as possible.
Posted Jun 07, 2023 - 16:12 UTC
This incident affected: Global (eSignatures).