INC-2969 (P2 - Medium Priority )

Incident Report for Yoti

Postmortem

On 05 March 2024, our Website experienced an unexpected outage that lasted for almost 4 hrs 34 mins . This incident impacted Yoti Website. We understand the inconvenience this caused for our users, and we sincerely apologise for any disruption.

Posted Mar 06, 2024 - 15:47 UTC

Resolved

The Yoti website service is fully operational. This incident has been resolved.

Posted Mar 05, 2024 - 14:34 UTC

Monitoring

We have fixed the Yoti Website . Our engineers will monitor the situation until we declare the incident resolved.

Posted Mar 05, 2024 - 14:34 UTC

Update

We are continuing to investigate this issue

Posted Mar 05, 2024 - 11:00 UTC

Investigating

We are experiencing issues with our Yoti website service.

Posted Mar 05, 2024 - 10:00 UTC

This incident affected: Global (Yoti Website).