Information notice

Incident Report for Yoti

Resolved

The issue with our third-party service provider affecting CPF checks has been resolved, customers in Brazil should no longer experience errors when using the Age Verification Service.

Posted Sep 28, 2026 - 18:15 UTC

Monitoring

We are currently tracking an issue with a third-party service provider affecting CPF checks. As a result, some customers in Brazil may encounter errors whilst using the Age Verification Service.

Posted Sep 28, 2026 - 15:46 UTC