Monday 22nd June 2026 from 14:52 UTC - 15:10 UTC
We are writing to provide an update regarding a brief service interruption that impacted Yoti systems earlier today.
Our monitoring systems alerted us to an elevated error rate within our Age Verification Service. Immediate investigation isolated the issue to a temporary fault in one of our databases, resulting in a brief period of unavailability our users.
Our team has fully mitigated the root cause, and all services have returned to normal operating parameters.
Please accept our sincere apologies for the impact on your operations. A rigorous post-mortem review is currently underway to safeguard our infrastructure against future recurrences.