INC-2770

Incident Report for Yoti

Resolved

The Identity verification service is fully operational. This incident has been resolved.

Posted May 07, 2023 - 11:33 UTC

Monitoring

We have fixed the Identity verification service. Our engineers will monitor the situation until we declare the incident resolved.

Posted May 07, 2023 - 11:19 UTC

Update

We are continuing to work on a resolution for the current issue, but checks are taking longer to complete

Posted May 07, 2023 - 10:19 UTC

Identified

We have identified the cause of this incident and we are working to restore the Identity verification service as soon as possible.

Posted May 07, 2023 - 09:01 UTC

Investigating

We are experiencing issues with the Identity verification service.

Posted May 07, 2023 - 08:44 UTC

This incident affected: Global (Identity verification).