INC-2651

Incident Report for Yoti

Resolved

This incident has been resolved.
Posted Jul 21, 2022 - 07:08 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 21, 2022 - 06:58 UTC

Monitoring

A fix has been implemented. Our engineers will monitor the situation until we declare the incident resolved.
Posted Jul 21, 2022 - 06:56 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 21, 2022 - 06:32 UTC

Identified

We have identified the cause of this incident and we are working to restore the services as soon as possible.
Posted Jul 21, 2022 - 04:35 UTC

Update

We are continuing to investigate this issue.
Posted Jul 21, 2022 - 02:51 UTC

Investigating

We are experiencing issues with the Age verification, eSignatures, Identity verification and Identity verification portal services.
Posted Jul 21, 2022 - 02:50 UTC
This incident affected: Global (Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures, Yoti Password Manager).